Frequently Asked Questions
How to order
Preparing the required parts
Sending the required parts
Terms and Conditions
20 frequent questions:
- What are your production timelines ?
- What about Mechanical rights authorization ?
- Can we pay by paypal ?
- What are the available shipping methods ?
- What are the delivery times ?
- What are the specifications for graphic material ?
- How to send us the audio master ?
- What's the status of my order ?
- Can I cancel my order ?
- Where can i find your Terms and Conditions ?
The delivery times are estimated times, and might change according to the production times and the delivery schedule.
The production times are estimated times, and might change according to the manufacturing process. We are committed to keeping you informed of any changes in the shipping schedule.
The delivery times may vary from 2 to 5 business days according to destination. A tracking number will have been indicated to you in the confirmation sent by email.